ow77's Privacy Policy

ow77 ("we", "our") is a secure and trustworthy online gaming platform designed for players in Myanmar. We take the protection and privacy of your personal information seriously and are committed to earning and maintaining your trust.

This Privacy Policy ("Policy") explains how we collect, store, use, share, and protect the personal information of users ("you") who use the ow77.im website, related services, and applications (collectively, the "Service").

By continuing to use ow77's services, you agree to the terms set out in this Policy. If you disagree with any part of this Policy, you may stop using the service and contact [email protected] to request that your account be closed.

2.1 Information You Provide Directly

This includes information you give us when you register an account with ow77, use our services, or contact support —

• Name, date of birth, gender
• Email address and contact details
• KBZPay, Wave Money, AYA Pay, CB Pay phone number and payment details
• Personal account password and security credentials
• Support requests and communication records

2.2 Automatically Collected Information

When you use ow77 services, the following information may be collected automatically using technical tools —

• IP address and network connection details
• Browser type, operating system and device information
• Pages visited, time spent and navigation history
• Transaction records (deposits, withdrawals and wagers)
• Game history and service interaction records
• Cookies and similar tracking technologies (see Section 6)

2.3 Information Received from Third Parties

Identity verification information required for security checks, fraud prevention and legal compliance may be collected from trusted third-party organisations. Only information sufficient to identify you will be collected in such cases, and it will be handled in accordance with this policy.

3.1 Providing Services

• To open accounts and verify identity
• To process deposit and withdrawal transactions
• To provide VIP tier, cashback and bonus benefits
• To deliver 24/7 live chat and email support

3.2 Security and Fraud Prevention

• To prevent unauthorised access and fraudulent activity
• To carry out financial security checks (AML)
• To protect players under 21
• To effectively operate responsible gaming tools

3.3 Service Improvement

• To run analytics that improve the player experience
• To monitor website performance and usage
• To make data-driven decisions that improve game offerings

3.4 Communications and Notifications

ow77 may send account status updates, transaction confirmations and important service-related messages to the email address you provided. Marketing communications aimed at improving the player experience will only be sent with your prior consent, and you have the right to opt out at any time.

ow77 does not sell, rent or trade your personal information to third parties. However, it may be disclosed in the following limited circumstances —

• Service contractors — payment processors such as KBZPay, Wave Money, AYA Pay and CB Pay, and identity verification and fraud detection services — these parties must act only in accordance with ow77's instructions and this policy
• Legal requirements — when disclosure is required to prevent a breach of law, for legitimate legal proceedings or pursuant to a court order
• Business transfers — personal information may be involved in a merger, acquisition or sale of ow77's business or a part of it
• Your prior consent — if we intend to share your information for any purpose beyond what is described here, we will request your permission in advance

ow77 will retain your personal information only for as long as necessary to fulfil the purposes described in this policy. The following factors are considered when determining the retention period —

• The duration of account activity and any continued need after the service relationship ends
• Legal requirements related to financial security checks (AML)
• Requirements for fraud prevention and handling legal claims
• Purposes of protecting and improving our services

Once those purposes are fulfilled and any legal obligations have been met, your information will be securely deleted or converted into a form that can no longer identify you.

What are Cookies?

Cookies are small text files stored on your device through your browser. When you visit the ow77 website, they are used to keep you logged in, remember your service preferences, and monitor site performance.

Types of Cookies We Use

• Essential Cookies — Required to keep you logged in and to secure the site
• Functional Cookies — Remember your language choice, display settings, and browsing preferences
• Analytics Cookies — Help us understand site traffic patterns and measure service improvements

You can disable cookies through your browser settings, but if Essential Cookies are turned off, some ow77 services may not work properly.

ow77 has put in place technical and organizational security measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction —

• SSL (TLS) encryption — All data transfers between your browser and the ow77 server are encrypted
• Industry-standard encryption standards are used when handling financial information
• System access is limited only to staff who need it
• Staff receive regular training on personal data protection procedures
• Regular checks are carried out for security threats and breaches

Transferring personal data over the internet cannot be guaranteed to be completely secure. We take every precaution we can, and if a breach occurs, we will notify you promptly.

As an ow77 account holder, you have the following rights regarding your personal data —

• Right to Access — You can request a copy of the personal data we hold about you
• Right to Rectification — You can request that inaccurate or incomplete personal data be corrected
• Right to Erasure — You can request that your personal data be deleted, unless there are legal restrictions preventing this
• Right to Restriction — You can request that we limit how we handle your personal data
• Right to Portability — You can receive the personal data you have provided in a readable format
• Right to Object — You can withdraw your consent to marketing communications and related activity

To exercise these rights, contact us at [email protected]. ow77 will handle your request after completing the necessary verification.

ow77 services are for users aged 21 and above only. We do not knowingly collect or store personal data from anyone under 21.

Age is verified during registration at ow77. If we discover that someone under 21 has opened an account using false information, we will immediately close that account and delete the personal data collected. If you notice anyone under 21 using ow77, please contact us right away at [email protected].

ow77 may update this privacy policy at any time to reflect changes in law, technology, or our services. When changes are made, the "Last Updated" date on this page will be revised, and we may also notify you by email.

Continuing to use ow77 services after the noted date means you accept the updated policy. We encourage you to review this policy regularly.

If you have any questions, requests, or complaints about this Privacy Policy, you can contact the ow77 support team 24/7 via live chat, or by email —

[email protected]

The ow77 support team is fluent in Burmese and will handle your privacy-related matters responsibly and promptly.

You can view and edit some personal information directly from your account settings using your ow77 Login. For details that are harder to update, you can submit a request through the support team.